Gentle Now — Data Deletion
Gentle Now is developed by EZYByte Innovations Inc. We respect your privacy and provide ways to delete information associated with your use of our app.
Delete data from your device
Gentle Now does not require you to create an account.
To delete locally stored data:
- Open Gentle Now.
- Go to Settings.
- Select Delete everything.
- Confirm your choice.
This removes your saved events, personal descriptions, companion progress, preferences and locally scheduled notifications. It also resets your analytics installation identifier.
You can also remove locally stored app data by uninstalling Gentle Now.
Request deletion of collected data
To request deletion of information collected through our subscription or analytics services, email:
Subject: Gentle Now — Data Deletion Request
State that you would like your data deleted. We may request limited information to help identify the relevant records. Please do not send sensitive event descriptions or payment card information.
We will review the request and delete applicable records under our control or request deletion from our service providers where possible.
What data is deleted or retained?
- Locally saved information: Deleted through the app's Delete everything feature.
- Analytics information: Previously collected records may be deleted upon request where they can be identified and deletion is technically possible.
- Purchase and subscription records: Some records may be retained when necessary for billing, tax compliance, fraud prevention or other legal obligations. Applicable retention periods depend on the type of record and the relevant legal requirements.
Important: Deleting your data or uninstalling Gentle Now does not cancel an active subscription. Manage or cancel subscriptions through Google Play on Android or your Apple Account subscriptions on iPhone.
For more information, read our Gentle Now Privacy Policy.
EZYByte Innovations Inc.
contact@ezybyte.ca