EZYByteINNOVATIONS INC.

Gentle Now — Privacy Policy

Gentle Now Help & Support

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Gentle Now is developed by EZYByte Innovations Inc.

Your privacy matters to us. Gentle Now is designed to be a quiet, personal space, and we believe the things you're waiting for should remain yours.

This policy explains what information stays on your phone, what limited information is processed to run the app, and the choices you have.

1. What Stays on Your Phone

The personal information you enter into Gentle Now stays on your device. This includes:

  • The dates and times of upcoming events.
  • Event types and any names or descriptions you choose.
  • Your companion's progress and personal preferences.
  • Your breathing activity and notification preferences.

We do not upload this information to our servers or use it for advertising.

You do not need to create an account to use Gentle Now.

2. Calendar and Notifications

With your permission, Gentle Now can look at upcoming calendar events to help you notice important days.

Calendar information is processed directly on your device. We do not upload your calendar entries or their contents to our servers or third-party analytics services.

Notifications are also scheduled locally on your phone. They are designed not to reveal the private details of what you're waiting for.

Both calendar access and notifications are optional. You can disable them at any time.

3. Purchases and Subscriptions

Gentle Now offers optional paid features through Google Play on Android and the App Store on iPhone.

We use Google Play or Apple's App Store, depending on your device, to process payments and RevenueCat to manage subscription access.

These services process limited purchase-related information, such as your purchase history, subscription status, transaction identifiers, and a randomly generated app identifier. RevenueCat may also receive basic technical information, including device and app details and network information.

Gentle Now does not receive or store your payment card details.

Your private event information is never included in the purchase data sent by the app.

4. App Usage Analytics

To improve Gentle Now, we may use PostHog to understand general app usage.

When enabled, this includes limited information such as:

  • When the app is opened.
  • Whether an event was saved, without its private details.
  • Whether the breathing feature was used.
  • Whether subscription options were viewed or a purchase was completed.
  • App version, subscription status, and a randomly generated installation identifier.

We do not send your event names, dates, descriptions, or calendar contents to PostHog.

Usage analytics are enabled by default when available. You can turn them off at any time in Settings → Share anonymous usage.

Turning this setting off stops future analytics collection. It does not automatically delete information previously received by PostHog.

5. How We Protect Your Information

Gentle Now is designed to minimize the information that leaves your device.

We do not sell your personal information or use your private events for targeted advertising.

Information transmitted to our purchase and analytics providers uses encrypted connections. These providers may process information in countries outside your own.

You can read their privacy policies here:

Apple: https://www.apple.com/legal/privacy/

6. Deleting Your Information

You can remove your saved information using Delete everything in Gentle Now's settings or by uninstalling the app.

Using Delete everything removes your locally stored companion information and scheduled notifications. It also generates a new analytics installation identifier, preventing future usage events from being associated with the previous identifier through the app.

Previously transmitted analytics records and purchase records are not automatically deleted by this action.

Deleting your information or uninstalling the app does not cancel an active subscription. Subscriptions can be managed through Google Play on Android or your Apple Account subscriptions on iPhone.

You can contact us to request access to, correction of, or deletion of information we control, where applicable. Some records may need to be retained for legitimate billing, security, or legal purposes.

7. Changes to This Policy

We may update this policy as Gentle Now evolves or our privacy practices change.

Any updates will be published on this page with a revised date.

8. Contact Us

If you have questions or concerns about your privacy, you can contact us.

EZYByte Innovations Inc.

Email: contact@ezybyte.ca

Website: https://ezybyte.ca

Privacy Policy: https://ezybyte.ca/gentle-now/privacy