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Choose what's coming up, add its date and an optional time, then save it. You can also add a short personal description that stays on your device.

If there's no date yet, choose Waiting for results instead. Gentle Now supports one active event or wait at a time. Changing it replaces your current companion cycle.

The breathing experience is free. Tap the cat or the room to open it and follow the breathing guide at a pace that feels comfortable.

To explore the companion, open Settings → Preview her journey when that option is shown. You can preview before deciding whether to purchase premium access.

For a dated event, the cat's phases and comforting messages change as the day approaches. Waiting without a date has its own companion experience.

Premium access also includes optional quiet check-ins and optional calendar suggestions. Messages follow the companion's phase; a new, unique message every day isn't promised.

iPhone: Open Apple Settings → your name → Subscriptions, choose Gentle Now, and manage or cancel the subscription. Apple's subscription instructions can help if you can't find it. To avoid an upcoming renewal, cancel at least 24 hours before the renewal date shown by Apple.

Android: Open Google Play → your profile → Payments & subscriptions → Subscriptions, choose Gentle Now, and follow the cancellation steps. Check that you're using the Google account that made the purchase. See Google Play's subscription help.

Canceling stops future renewals. It does not automatically issue a refund. Deleting the app or its local data does not cancel a subscription.

No. The one-month pass expires without automatically renewing.

Android: Google Play prepaid month-pass top-ups let you add another month to a running pass.

iPhone: Top-ups aren't currently offered while a pass is active. Check the options shown in the app when your pass ends.

Connect to the internet and sign in to the same Apple Account or Google account used for the purchase. In Gentle Now, open Settings → Restore purchases when premium access isn't showing. The purchase screen also offers Restore purchases.

Restoring checks for existing access; it doesn't buy a new plan. A purchase on Android does not automatically transfer to an iPhone, or the other way around.

For an App Store purchase, use Apple's refund request process. For a Google Play purchase, start with Google Play's refund help.

The store's applicable rules determine eligibility. A refund is not guaranteed. You can also email us for help identifying a purchase issue.

Quiet check-ins are optional. They need premium access, an active companion and your phone's notification permission. You can pause them in Gentle Now's Settings.

Your phone schedules the check-ins locally. Focus modes, notification settings or battery restrictions may delay or suppress them, so delivery at an exact time isn't guaranteed.

First, open Gentle Now and check that your plan is active, a companion is saved, and Quiet check-ins is switched on in Settings.

iPhone: Check Gentle Now's notification permission in your phone's Settings. Review Focus and Scheduled Summary settings, which can quiet or delay alerts. If notification access is off, use the Quiet check-ins row to open the app's system settings.

Android: In your phone's Settings, find Apps → Gentle Now → Notifications. Check app and notification-category permissions, Do Not Disturb, and battery restrictions. Names vary by device.

Reopen Gentle Now after changing permissions so it can refresh its check-ins.

No. Calendar suggestions are optional and part of the premium companion. After you complete a companion cycle, the app can offer to notice upcoming calendar events.

Gentle Now only reads calendar information to make suggestions on your device. It does not edit your calendar or upload its entries to EZYByte's servers.

On newer iOS versions, Apple's permission prompt may say Full Access, because that is the permission needed to read events. Gentle Now's calendar feature uses that access only to read.

You can keep adding events manually. If you want suggestions later, allow calendar access in your phone's settings for Gentle Now, then reopen the app.

On iPhone, the app's Notice upcoming things row can open system settings after permission was denied. On Android, find Gentle Now under Apps → Permissions → Calendar; labels may differ. Suggestions can also be paused in the app.

You don't need an account. Your private event information stays on your device. Purchases and optional anonymous usage analytics involve third-party services separately from your saved events.

Read the Gentle Now Privacy Policy for details about purchase services, analytics and your choices.

Open Settings → Delete everything in Gentle Now and confirm your choice. This removes your locally saved event, descriptions, companion progress, preferences and scheduled notifications, and resets your analytics installation identifier.

This does not cancel a subscription or automatically delete purchase records and previously collected analytics. For request instructions, visit our data deletion page.

Close and reopen Gentle Now, restart your phone, and check the App Store or Google Play for an update.

If it continues, email us with your phone model, operating-system version, app version if available, and what happened just before the problem. Avoid reinstalling or clearing app storage as a first step, because locally saved information may be lost.

Check that the purchase completed in your store account and isn't still pending. Reopen Gentle Now with an internet connection, then try Settings → Restore purchases.

If access still doesn't appear, email us with the store you used, the plan, the app version and any error message. Please don't send payment card information or private event descriptions.

Check the account and store used for the original purchase, your connection, and whether the plan is still active. An expired pass does not restore active premium access. Try again after reopening the app.

If the store shows an active purchase but Gentle Now does not, contact us. Restoring a purchase restores access, not a deleted event or companion.

We're sorry that happened. Event information is stored locally, and EZYByte does not keep a server copy to restore. Deleted local data may not be recoverable. You can start a new event or wait whenever you're ready.